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WELCOME TO SECURALERT™

SECURalert™ is an affordable wireless Panic Button System
to protect workers under duress .

DISCOVER OUR SOLUTIONS
5m+ Trusted
Happy Customer

ADVANCED WIRELESS SOLUTIONS FOR SAFETY AND CARE

ABOUT US

Nordicom Inc. dba SECURalert™ has been designing, testing, and manufacturing RF (Radio Frequency) solutions since 1993. The company is selling its solutions globally through a growing network of resellers. In 1997, the company added a new Wireless Duress Solution to its line of paging systems and communication platforms. In a quest to achieve exact location, Luc Harbour founder and CTO, studied and developed the first Wireless Hybrid Panic Button Solution. A mesh network was created which led to the first generation of SECURalert™ Wireless Duress and Wireless Nurse Call Solutions. 
 
Today SECURalert ™ is a leading Wireless Duress Solution Provider, trusted by thousands of customers around the world.
YESTERDAY

SECURalert™ has been designing, testing and manufacturing RF solutions since 1993. The company sells its solutions worldwide through a growing network of resellers. In 1997, the company added a new wireless solutions to its line of paging systems and communication platforms. In a quest to pinpoint the exact location, Luc Harbor, Founder and CTO, researched and developed the world’s first hybrid wireless solution. A mesh network was created which led to the first generation of SECURalert™ Wireless Duress and Nurse Call Systems.

TODAY

Customer needs are changing, and interactions are increasingly complex. In 2022, after 2 years of intense R&D, SECURalert CLOUD and SECURalert RTLS are now commercially available. 30 years of experience culminated by the creation of a single infrastructure for the following systems: Real Time Location System (RTLS), Wireless Duress, Patient Wandering and Wireless Nurse Call.

GEN III

In 2012, the second generation was born with the objective of reducing installation costs. Over 92% of firstgeneration SECURalert solutions are still working today, 30 years later. Protocols and information thereafter were conveyed wirelessly, alleviating the need for any cabling infrastructure.

TOMORROW

Our quest for excellence keeps on pushing our new innovations and
designs. R&D is part of our DNA. Next generation of CLOUD Services, Inter-Operability and Wireless Applications
are just the tip of our immense capabilities to meet and exceed
customer requirements

OUR MISSION & VISION

Our Mission

Our mission is to design, manufacture and provide state of the art life safety solutions that exceed customers’ expectations.

Our Vision

Honesty, integrity, caring, innovation, and community are values at the core of what we do. Our vision is to become the preferred Wireless Duress Solution in North America and beyond.

OUR TECHONOLOGY

SECURalert’s ™ creates a hybrid system of two simultaneous signals: ultrasonic and radiofrequency. This dual system accurately transmits the distress signal to the main controller, pinpointing the location of the duress with precise accuracy. In buildings with multiple rooms and multiple floors, this accuracy can reduce response time and ensure authorities quickly locate the person under duress. SECURalert™ is a comprehensive life safety system built around a wireless duress network. The system is addressable, supervised, and provides redundancy in the event of failure. One of the most advanced features of SECURalert™ is the XTendCall Mobile Platform. This advanced integration platform enables connectivity and alarm management of SECURalert’s™ wireless duress solutions and third-party systems such as security, communication, PMS (Property Management Systems), fire alarm systems, and many others. XTendCall™ also provides unified reporting and extends notifications to its mobile app and other wired and wireless devices.

WHAT MAKES US DIFFERENT

SECURalert™

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Precision

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Redundant Technology

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Bi-directional Transmitters

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Built-in Automatic Check In

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Embedded Test Button

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Fully-supervised system

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Self-healing standalone solution

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Low-Cost Wireless Implementation

OTHERS

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Variable Accuracy

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No Redundancy

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One-Way Transmitter

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No Accountablity

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No Test Functions

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No Supervision

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Multiple Points of failure

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Higher Cost of Implementation and Ownership

WHAT MAKES US DIFFERENT

PROTECT YOURSELF TODAY

The world is a beautiful place but only when it is safe. For far too many people, experiencing an emergency at work can quickly become a dangerous situation, especially when they are unable to alert someone quickly and discreetly.

We believe nothing is more important than ensuring the safety of you and your employees within your workplace. Whether you are a hotel manager or a hospital administrator, protecting your staff, guests, or patients should always remain a top priority. A panic button system, also known as a wireless duress alarm, is one of the most essential steps any business operator can take to strengthen workplace safety and preparedness.

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HOW OUR SYSTEM
WORKS

SECURalert’s™ chooses not to rely on Wi-Fi, or a cellular connection to provide location data instead, it gives individual staff members the ability to trigger the device at a moment’s notice from absolutely anywhere in your facility even when the power is down and the signal is lost. The system is self-contained within your environment and does not rely on any other technology or offsite cloud computing to operate.

Customer Feedback

LET CUSTOMERS SPEAK FOR US

Richard

RICARDO G

Installation went on schedule, but asked for some upgrade which took longer but overall very pleased with it. No major calls to respond to so far, simply staff understanding the panic button. System being installed on a 7 stories. Professional and reliable company to work with.

5/5
Marthaj2

Martha.J

"They took the time to LISTEN to our issues and managed to provide the right solution within our budget. We like the fact that we can add and expand our system whenever additional needs arises."

4.7/5
olga c2

OLGA C.

"Excellent Service, professional, and reliable. It really made a difference in our business."

4.7/5
suec2

SUE C.

"One of our colleagues was saved by this security system. Without it, who knows what could have happened!"

4.7/5
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Let’s Meet Our Professionals Team Members

Jerome C. Ramirez

CEO & Founder

Senior Manager

CEO & Founder

Patrick D. Kozlowski

Web Designer

Patrick M. Piazza

Junior manager
1+

Satisficed Clients

1k+

Project Complete

1M+

Active Users

1%

Positive Reviews

I’ve 1253+ Global Clients & lot’s of Project Complete

1253+ Global Clients Say About Our Business Services

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Dennis J. Lester / CEO & Founder

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4.7/5 on Envato
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Steven J. Ung / JR Manager

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4.7/5 on Envato
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Wiley D. Tucker / Consultant

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4.7/5 on Envato
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Mark S. Dearing / Designer

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4.7/5 on Envato

NORDICOM INC

This has been designing, testing and manufacturing RF solutions since 1993. The company is selling its solutions globally through a growing network of resellers. In 1997, CTO Luc Harbour, created the first generation of wireless duress solutions. In recent years, to better serve the senior care market, Nordicom added new in-building Location Based Services (LBS) and GPS to its powerful XTendCall software to provide best in class wireless Nurse Call solution.